Strategic Business Partner

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We offer a variety of interactive programs to help you and your people to develop and enhance their talents and performance. We offer customized programs tailored to address the issues or areas that are most critical to your organization.  We also will assist you in handling other areas of your business where you feel your expertise is lacking or just don't have the staff to accomplish the task at hand.

Assessments     Skill Tests     Leadership Development     Professional and Personal Coaching     Workplace Investigations     Web Services
       

Assessments

Want AdsAs a strategic business partner, we offer the Profiles International™ suite of assessments.

The world's innovator and leader in employment evaluation, Profiles International, Inc. provides a comprehensive array of assessment instruments that help companies use information as a competitive strategy. Profiles' assessments provide accurate, reliable data that helps employers achieve accurate job fit, helps managers lead more effectively and helps companies develop highly-performing workforces.  The following pre employment assessments, employee development tests and workforce development systems are available:

Profile XT™  is a "Total Person" assessment that has a myriad of uses. It measures the job-related qualities that make a person productive - Thinking and Reasoning Style, Behavioural Traits, and Occupational Interests. It is convenient and easy to use on the Internet - no administrator or proctoring is required. Request a Sample Report.

Profile XT Sales™  allows leaders and organizations to effectively drive sales, increase employee satisfaction and leverage top performers to increase market penetration. The Profile XTSales Assessment can be used for selecting, training and coaching salespeople who are, or who will develop into, superior performers and can effectively assist in building and developing an exceptional professional sales organization.  Request a Sample Report.

Profiles Performance Indicator™  is used to evaluate the differences between employees and how to use this knowledge to increase employee productivity. It measures behavioural tendencies in these five critical job related competencies: Productivity; Quality of Work; Initiative; Teamwork; Problem Solving.  Request a Sample Report.

Profiles Checkpoint™ Competency Feedback System is a multi-rater feedback process that provides managers and leaders with an opportunity to receive an evaluation of their job performance from the people around them – their boss, their peers, and the people whose work they supervise. From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint the areas of their job performance that could be improved.  Request a Sample Report.

CheckPoint SkillBuilder Series™ are effective skill assessments. After managers have used the Checkpoint 360° Competency Feedback System to identify their strengths and areas for development, they can use the Checkpoint SkillBuilder Series to develop the competencies that are most important to their professional growth and success. The Checkpoint Skillbuilder Series is conveniently located on the Internet, making it easy to implement and execute.  Request a Sample Report.

Organizational Management Analysis™ is an essential element of organizational development.  An OMA report presents a compilation of the information obtained from the individual Checkpoint results of a group of managers.  The report provides a factual summary of the perceptions of a management group with input from the manager's bosses, peers and direct reports.   Request a Sample Report.

Profiles Team Analysis™ helps team leaders get the most from every member of the team and effectively guide the way to the achievement of team goals. It does this by evaluating Team Balance and the Team’s Strengths and WeaknessesRequest a Sample Report.

Profile Sales Indicator™provides a means of selecting people who have the five qualities that make salespeople successful: Competitiveness, Self-reliance, Persistence, Energy, and Sales Drive. It also predicts on-the-job performance in seven critical sales behaviours: Prospecting, Closing Sales, Call Reluctance, Self-starting, Teamwork, Building and Maintaining Relationships, and Compensation Preference.  Request a Sample Report.

SOS II is a scientifically designed assessment tool that evaluates job applicants attitudes for integrity, substance abuse, reliability, and work ethic. The SOS II empowers you with a structured system to objectively obtain better information, identify the best candidates, and conduct better interviews.  Request a Sample Report.

Customer Service Profile is an effective Customer Service Hiring and Training Assessment.  Keeping your customers satisfied is essential to building a successful, growing business. While many companies work hard to increase sales, they may overlook the importance of doing the little things that keep customers happy and buying more. It is often easier to accelerate your business by cultivating the customers you already have than working to constantly attract new customers.  Request a Sample Report.

Workforce Analysis Profile™ is a unique survey designed to measure employees' engagement levels and their total workplace experiences. It also indicates job satisfaction and the work environment of staff members within an organization. The information collected in this survey provides leaders with a vital perspective on the current reality in their organizations' workplace and areas of concern affecting the total workplace experience.     More Information.

Workforce Compatibility™ The quality of the relationship between Manager (executive, director, supervisor, team leader) and employee significantly impacts employee performance. Managers and employees who understand each other's style are highly productive and engaged. However, managers who are "out of sync" with their employees often cause low productivity, dwindling morale and high employee turnover.  Request a Sample Report.

Strategic Workforce Plan With the pending retirement of the Baby Boomer generation and the challenge of having more jobs available than people to fill them, Workforce planning is now a critical element in any company's Strategic Planning process. Knowing the current make-up of the workforce, knowing the current engagement of that workforce, having succession plans and maximizing each person's productivity is needed for every company regardless of size. Strategic Workforce Planning is a process to proactively prepare companies for the reality of what is happening in today's business world.  Request a Sample Report.

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Skill Tests  

We provide over 1,500 Skills Tests to measure essential knowledge and skills employees need to succeed in a job. We use powerful technologies, such as performance - based testing, which simulates popular software products like Microsoft Access; Excel; Outlook; PowerPoint; Word, Accounting, IT Skills *,to ensure accurate, and reliable assessments of knowledge skills and abilities. Our skills tests cover software skills, clerical skills, and call center skills, as well as skills necessary for accounting and finance, medical, nursing, legal, industrial, computer literacy, retail, food services, information technology, staffing and human resources. More Information.
* complete list

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Leadership Development

 

Business Team

High Performance Leadership
Examine how the roles and practices of the most successful leaders learn how to lead, by bringing out the motivation and best performance of others.

Career Builder
Develop knowledge and skills that will significantly increase your personal effectiveness and ability to successfully interact and lead others. Never before have such diverse and critically important  business, interpersonal, and leadership topics been combined into a training series with such impact.
 

Teams

 

Corporate Ladder

Skills for High Performance Teams
Develop social and technical skills, including communication, decision-making, conflict resolution, and problem solving, that team members need to thrive in a team environment. 

Developing High Performance Teams
Develop the infrastructure of a high performance team by developing a charter, understanding customer requirements, diagramming work flow, setting goals and clarifying roles.

 

Personal Effectiveness



HandshakePositive Impact
Teach a set of behaviours that are beneficial at all levels of an organization. You will learn how to be the type of employee successful companies' fight to keep, by applying seven high-performance behaviours to their professional life.

 

The Trust Factor: Creating Win-Win Relationships
Develop communication and behaviour skills to create a climate of trust, collaboration and good will with coworkers.

 

Self-Mastery: A Plan for Personal Success
Develop a set of principles and personal management skills that will change how you view life and enable you to grow in personal confidence and effectiveness.
 

Organizational Development/Strategic Planning

 

Up/Down Ladder

Assessing Your Organization for High Performance
Identify strengths, weaknesses, and improvement opportunities of your organization through a comprehensive assessment of its current performance.

Developing a High Performance Strategy
Analyze the challenges and opportunities in your work environment and make conscious choices about how to deliver value  to your customers and distinguish yourselves from the competition.

The Strategic Planning Process
A process resulting in visionary leadership through a clearly defined strategic plan and a commitment in the development of your company's most valuable resources - the employees.

Principles of High Performance
Learn and apply a real-life simulation of a work environment that will help you to experience a high performance organization

 

 

Sales Training

 

Principles of Partnership Selling: Mastering the Sales Process
Learn to bridge your company's offerings and your customers' needs, while determining how to maintain a strong presence in the marketplace and create financial stability.

Core Skills: Building a Strong Foundation
Learn to enhance your core skills, building a solid foundation on which to launch successful partnerships that  bridge your company's offering and your clients' needs.

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Professional & Personal Coaching

 

Football PlayOne to one with Business Owners, Executives, Managers, Course Participants or Non Employees.
  • to assist our clients to create a High Performance coaching culture within your organization.
  • to provide performance feedback
  • to develop a plan of action
  • to provide accountability
  • to identify and link personal and professional goals
  • to develop and execute action plans
  • to apply learned concepts to the work environment
The talents and skill of every employee must be developed and utilized towards the corporate purpose. Although each individual brings with them a unique set of skills and talents these cannot be fully developed unless the corporate strategy has been effectively communicated to them. Once all employees are onboard and feel engaged, it is imperative that they are all moving in the right direction.

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Workplace Investigations

 

Workplace problems such as policy breaches, bullying, sexual harassment, personal harassment, discrimination and other forms of misconduct, such as allegations of theft or fraud should  lead to a workplace investigation, in which discipline or dismissal may ultimately need to be administered. It is imperative for all employers faced with one of these serious issues to handle the situation quickly, effectively and impartially.  Independent, third party investigations are one of the most effective ways to ensure that the matter is dealt with in an impartial, fair and  equitable manner.  The ultimate costs of not handling one of these problems correctly can devastate and cripple a business, just in legal fees, let alone settlement costs.

If you become aware of any situation, that may expose your Company to litigation or loss of a valuable asset, please contact us to arrange a meeting.  Trying to solve the problem in house, is not only time consuming, but is not cost effective and may still leave you open to litigation.

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Web Services

 

As part of our commitment to businesses, we also offer web design and maintenance for a variety of our colleagues and clients. If you would be interested in these services please feel free to contact us at info@marcourt.com

Some of Clients and Colleagues include:


ideaworks

Advanced Test & Automation Inc.

Lighthouse Vallarta Real Estate

Coming soon
Highway 4 Rentals

 
 
 

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